Product & Innovation

Driving enterprise innovation with human-centered product management and design.

Being able to release products that customers love requires more than just hiring software developers. Our approach brings a human-centered focus to your teams, encouraging continuous experimentation and synthesising the relationship between business units to fast track the development of true customer value.

Taking the guesswork out of product design

  • We blend modern product development approaches with techniques from agile business analysis to deliver a leading digital experience for your customers.
  • We provide end-to-end support and work with you to drive powerful product and innovation practice from within.
  • We leverage our deep knowledge of Human Centred Design, Design Thinking and Lean Startup to drive innovative solutions for your business and your customers.
  • Our proven expertise, across industries, allows us to identify the strategies and solutions to keep your organisation responsive and innovative.

We enable change from the inside

Our team will collaboratively design solutions that match your market situation, customer demands and organisational needs.
Customer experience design

Elabor8 has experienced product consultants who can help you examine and refine your customer experiences through the facilitation of Customer Lifecycle, Customer Journey and Empathy Mapping, along with Buyer Personas, NPS Visualisation etc. By visualising patterns, behaviours and synthesising your customer data, we help you to gain key, actionable insights to elevate your customer experience strategy.

User experience design

Creating the best possible user experience design is never as simple as it sounds. More than just wireframes, we can help you get to know your customers in new ways, leveraging insight from your user data. We don’t believe in black box design. Our collaborative, lightweight approaches help you to rapidly create and test design options, to create customer-centric and user-friendly experiences that drive tangible outcomes.

Product Management

We work with you to ensure the effectiveness of the end-to-end product lifecycle, embedding agile development practices and test-and-learn approaches along the way to grow your product team’s capabilities. From initial planning through to support and coaching, our skilled practitioners help you optimise your product management process and increase your speed to market.

Innovation days

Elabor8 has facilitated engaging and highly successful Hackathon, Hack Day & Innovation Day events for some of Australia’s biggest brands. We tailor each event to your environment, mission and goals to deliver an event that drives learning, team culture and amazing new ideas. We can assist you to unlock the innovation capability of your people and generate prototypes for CX improvements, new revenue streams or marketing campaigns.

Design sprint facilitation

Whether you’re seeking investment, product direction, validating assumptions or looking to present working prototypes, we provide expert facilitators to run your design sprints. We deliver tailored sprint formats from 3 days to 3 weeks depending on your teams’ needs and objectives. We can also help you to develop an ongoing design sprint program and document the unique approach for ongoing use.

Product ownership training

Product ownership is so much more than writing requirements and managing a product backlog. Today’s Product Owners need to have both a concrete understanding of everything that drives value from their products, as well as being able to solve complex problems. Our certified Product Ownership Training helps your people set a strong product vision, connect with customers and business stakeholders alike, to bring amazing products to life.


Elabor8 provides the best people in the agile space. I have been continuously impressed with the high level of professionalism and expertise from the Elabor8 people that I have worked with. They have a lot of thought leaders, especially in the area of Product Management. Their Product Managers have deep understanding on how to build great products and foster an environment where the team is empowered to come up with ideas to solve customer’s problems. I would strongly recommend Elabor8 to any companies that are serious about delivering value to customers.”
Herry Wiputra, CTO, Campaign Monitor

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