Thanks to Elabor8, we now have a modern performance testing solution and the internal capability to continuously improve the performance of our platform, providing confidence to our customers, and ensuring future growth for our product.
Our product is a complex system, which is facing unprecedented growth. Elabor8 taught us how to focus on customer activities to drive design, working with both RnD and our professional services team to co-design a performance test harness that simulated real-world (customer-focused) scenarios. The ease of repeatability gave us a mechanism to easily update baselines through a continuous improvement process.
Because of this, we were able to introduce Elabor8 to one of our large international customers, and the 3 organisations worked together (across multiple time zones) to establish the test harness on our customer’s environment. Working in this collaborative nature provided valuable insights for both us and our customers, and in turn, gave the customer confidence in the product moving forward.
Elabor8 impressed from the start, showcasing a high level of technical capability, pragmatism and professionalism. Throughout the engagement, Elabor8 worked as part of the delivery team, acting first as an engineer to build the solution, then coaches to help uplift the teams’ capability, making it easier for them to take ownership post-engagement.
