The hidden cost of using unsupported Atlassian software

Navigating the critical shift to the Cloud before Atlassian server’s end-of-life

The closure of Atlassian Server on 15th February 2024 has prompted a shift towards more secure, cloud-based platforms. This transition is not just about keeping up with Atlassian’s latest updates; it’s about safeguarding your business in an era where digital security is critical. The IBM 2022 Data Breach Report1 highlights the harsh reality of this digital age – the average cost of a data breach now stands at a staggering $4.35 million. These figures aren’t just numbers; they represent the potential risks to businesses in terms of financial loss, customer trust, and brand reputation.


Securing your digital future

Ensuring your business’s digital infrastructure is up-to-date is crucial in avoiding the top security bad practice identified by the Cybersecurity & Infrastructure Security Agency – the use of unsupported software. At Elabor8, we understand the intricacies of this transition and are equipped to navigate your business through the complexities of migrating to a secure, cloud-based solution. Our approach is not just about the technical shift; it’s about reinforcing your business’s resilience in a landscape where digital security and operational efficiency are intertwined.

Forrester’s 2022 report2 on cybersecurity threats highlights that using unsupported software can be a major gateway to cyber risks. This is especially true when using unsupported server products. Here are the top five security risks associated with unsupported server products:

  1. Heightened vulnerability to cyberattacks and extra pressure on IT teams: Unsupported software not only increases your risk of cyber attacks but also places an additional burden on your IT teams. They may find themselves diverting time and attention away from strategic initiatives that drive company growth and success, instead having to manage, troubleshoot, and secure products without Atlassian’s support. This can lead to reduced operational efficiency and hindered progress in key business areas.
  2. Compliance risks in regulated industries: For industries like healthcare and finance, or any other heavily regulated industries, where privacy and compliance regulations are stringent, the use of unsupported server products poses high risks. These sectors have rigorous standards, regulations, and laws to protect sensitive data and customer privacy. Using outdated software not only increases the likelihood of vulnerability exploits but also heightens the risk of non-compliance, which can lead to serious legal and financial consequences.
  3. Increased system downtime and operational disruptions: Regular updates and vendor support are crucial for software. Without them, the system can fail frequently, causing operational inefficiencies. This results in decreased productivity and can have long-term impacts on customer satisfaction and business reputation. IT teams must be vigilant and take reactive measures to prevent such scenarios, which can further divert resources from strategic development and innovation.


Elabor8’s support in your migration journey

As your migration partner, we will help you navigate the complexities and nuances of moving to a cloud-based solution. Our unique approach includes:

  • Tailored migration strategies: We don’t believe in one-size-fits-all solutions. Each migration plan is uniquely crafted to fit your business’s specific needs and goals.
  • Expertise in compliance and security: With a deep understanding of regulatory requirements in various industries, we ensure your migration is not just smooth, but also compliant and secure.
  • Minimal disruption, maximum efficiency: Our team works diligently to ensure the migration process causes minimal disruption to your daily operations, ensuring a seamless transition with continued business productivity.
  • Optimise and support: Fine-tune the solution through data migration, configuration, integrations for automation, and ongoing support.
  • End-to-end support: From initial assessment to post-migration optimisation, we provide comprehensive support, ensuring every aspect of your migration is handled with expert care.



In an era where digital resilience is fundamental, migrating away from unsupported software is not just an IT decision; it’s a strategic business move. As the risks associated with outdated systems become more pronounced, the need for expert guidance in navigating these transitions is clear.


Ready to secure your digital future? Contact us today to discuss how we can support your migration to the cloud, ensuring a secure, compliant, and efficient transition.



  1. IBM Security. (2022). Cost of a Data Breach Report. 
  2. Forrester. (2022). Top Cybersecurity Threats in 2022.

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